Terms of Service

Last updated: January 2025

Acceptance of Terms

By accessing and using Vilo Website Designs services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services

Vilo Website Designs provides AI-powered application development, custom chatbot creation, phone assistant AI, and web/mobile app development services. All services are provided as specified in individual project agreements.

We reserve the right to modify, suspend, or discontinue any service at any time without notice.

Project Agreements

Each project is governed by a separate project agreement that outlines:

  • • Project scope and deliverables
  • • Timeline and milestones
  • • Payment terms and pricing
  • • Intellectual property rights
  • • Support and maintenance terms

Payment Terms

Payment terms are specified in individual project agreements. Generally:

  • • A deposit is required before project commencement
  • • Milestone payments are due as specified in the agreement
  • • Final payment is due upon project completion
  • • Late payments may incur additional fees
  • • Refunds are handled on a case-by-case basis

Intellectual Property

Upon full payment, clients receive ownership rights to custom-developed deliverables as specified in the project agreement. However:

  • • We retain rights to proprietary tools, frameworks, and methodologies
  • • Third-party components are subject to their respective licenses
  • • We may showcase completed projects in our portfolio unless otherwise agreed

Warranties and Disclaimers

We provide services with reasonable skill and care. However:

  • • Services are provided "as is" without warranties of any kind
  • • We do not guarantee uninterrupted or error-free operation
  • • AI models may produce unexpected results
  • • Clients are responsible for testing and validating deliverables

Limitation of Liability

To the maximum extent permitted by law, Vilo Website Designs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues arising from the use of our services.

Confidentiality

We maintain strict confidentiality of client information and project details. We will not disclose confidential information to third parties without client consent, except as required by law.

Termination

Either party may terminate a project agreement as specified in the agreement. Upon termination, clients are responsible for payment of all work completed up to the termination date.

Governing Law

These terms are governed by the laws of the State of Florida, United States. Any disputes shall be resolved in the courts of Tampa, Florida.

Contact

For questions about these Terms of Service, please contact us at:

Email: info@arthurscreatives.com

Phone: 813-709-8911 ext 101